What exactly is Business Process Automation?

Business Process Automation (BPA) refers to automating business processes with technology in order to achieve a simpler and improved workflow. BPA software is increasingly being used by businesses to reduce the cost in time and money carrying out common business processes.

These processes can be determined for many different segments of company activities, including sales, management, operations, supply chain, human resources and information technology. Manual triggers are being replaced by software, to integrate disparate systems to enable end-to-end business process.   BPA is not just about automating business processes, it is also about how to simplify and improve business workflows. BPA can be a standalone initiative or part of a larger, Business Process Management (BPM) strategy.

The Advantages of Business Process Automation (BPA)

Within Business Process Management, automated business processes are managed collectively to improve an organisation’s overall workflow in terms of:

• Achieving greater efficiency
• Adapting to changing business needs
• Reducing human error
• Clarifying job roles and responsibilities.

Recent Gartner case-based research illustrates how BPM leaders in service-oriented organisations have leveraged the best of BPM disciplines and BPM technology capabilities to deliver business outcomes to improve profit.  Business process directors in most enterprises can leverage these examples to deliver business-transforming outcomes and, thus, BPM value.